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I am also got call from the company and mail I am also feeling that this like something suspicious because I am pharmacist they are selecting for pharmacist but they are not dealing with any pharmacy background

Same conversation with me for professional certificate, i have share the mail HR KPNG

Wed, Mar 5, 1:48 PM (13 days ago) to me
Dear Sayan,

We appreciate your interest in Kgnaz Power and Network-Infrastructure Group (KPNG) and the time you have invested in the interview process. After a thorough review of your experience and performance in the initial rounds, we are pleased to invite you to the final interview for the Service Manager role.

Position Overview

The Service Manager position is integral to our operations, requiring strong leadership, organizational, and communication skills. The selected candidate will work closely with the management team to ensure smooth day-to-day operations, enhance team productivity, and uphold service excellence.

We are looking for a dedicated and experienced Service Manager to join our team. The ideal candidate will be responsible for overseeing the service department, ensuring that all operations run smoothly and efficiently. This role requires a strong leader who can manage a team, handle customer complaints, and ensure that all service-related activities meet company standards. The Service Manager will work closely with other departments to ensure that customer needs are met and that the service department contributes to the overall success of the company. Key responsibilities include managing staff, developing and implementing service policies, and ensuring that all service activities comply with industry regulations. The successful candidate will have excellent communication skills, a strong understanding of service operations, and the ability to work under pressure. This is a challenging and rewarding role that offers the opportunity to make a significant impact on the company's success.

Primary Responsibilities

Oversee daily operations of the service department.
Manage and train service staff.
Develop and implement service policies and procedures.
Handle customer complaints and resolve issues promptly.
Ensure compliance with industry regulations and standards.
Monitor and improve service quality and efficiency.
Coordinate with other departments to meet customer needs.
Prepare and manage the service department budget.
Analyze service data and prepare reports for management.
Maintain a safe and healthy work environment.
Implement continuous improvement initiatives.
Ensure all service activities align with company goals.
Develop and maintain relationships with key clients.
Monitor and manage service department performance metrics.
Conduct regular team meetings and training sessions.
Ensure proper documentation and record-keeping.
Stay updated on industry trends and best practices.
Manage inventory and order supplies as needed.
Develop and implement customer satisfaction programs.
Ensure timely and accurate billing for services rendered.

Next Steps

You have been shortlisted for this opportunity at our West Bengal location, and the final interview will take place over the phone. This conversation will allow us to explore how your skills and experience align with our objectives at Kgnaz Power and Network-Infrastructure Group (KPNG).

We value the effort you have put into this process and look forward to discussing the next steps with you.

Amir Khalid
H.R MANAGER
Kgnaz Power and Network-Infrastructure Group
[email protected]
+91 (224)-189-1660

Yes, same thing is also happening with me. They have mentioned about some projects in their website, but when i checked, their name was nowhere mentioned. They were insisting on getting professional certificate from Naukri.com, which is not a part of their service. So i also have the same feeling that KPNG is fraud company.

kpng.org They are basically fraud, team of some people's started cheating with those who are searching for a job, giving them appointment letters, selecting over telephonic interviews, (company office not existing in real) and ask for a professional course certificate and all these doing step by step to take money from the candidate. Don't trust, be aware from these people's, they are very smart on interviews calls

Fraud company. Generating a offer latter don’t have any offices.

I got a Job offer from this company and later I came to know it's a scam or fraud company. They trying to scam me by asking to take a professional course certificate to join this company which i need to pay for that and also, as mentioned in their website they who don't have office in India Anyware as they mentioned in their website and there are no details of Managements. Also, when i check in LinkedIn they don't even have single person linked under this company name.

The company has called me two times and asked few questions regarding a new position to their side and have informed me that I have been cleared two rounds of interview and one more virtual round is pending.I have teied a lot times contacting them over phone and no one has picked it up.Also they give automated reply through email whenever i contacted them through mail.But from 26/2/2025 onwards the call is not even getting a ring and even the automated reply mail system has stopped.